Refund Policy
Last updated: [DATE — set before launch]
Digital product
Every purchase on NFC Supplier Co is a digital product (a PDF of supplier access information) delivered automatically and instantly after payment. Because the product is delivered immediately and can be accessed right away, refund requests are evaluated case by case.
When we'll issue a refund
[PLACEHOLDER — state your actual policy, for example: a refund within N days if the PDF was never delivered due to a technical error, or if the supplier information provided is materially inaccurate. Confirm this matches what you're actually willing to honor.]
What we don't cover
We do not offer refunds based on a third-party supplier's own pricing, product quality, availability, or service — that relationship and any dispute about it is between you and the supplier directly, not NFC Supplier Co.
How to request a refund
Send us a message through our contact form with your order email and the reason for your request.